HTP Technical Support Rolls out NEW Video Chat Option

Posted by HTP on May 3, 2018 10:25:43 AM

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HTP is all about efficiency and finding new ways to get your questions and concerns resolved as quickly as possible. As a result, HTP is proud to announce, our Technical Support department now has a NEW video chat option, effective immediately.

This industry leading feature allows us the ability to video chat with customer while onsite in front of the product, if necessary, creating easier communication and more efficient insight.

You can use any of the following apps to access our team via video chat:

  

 

 

 

Apple Facetime: This application is proprietary to Apple devices. 

Contact: techsupport@htproducts.com (How customers reach us)

Google Hangouts: A multi-platform which means that both Apple and Android devices can use them.

Contact: htpvideochat@gmail.com (How customers reach us)

 

Facebook Messenger: A multi-platform which means that both Apple and Android devices can use them.

Contact: techsupport@htproducts.com (How customers reach us)

 

This feature will be used as more of an out call service than in call and anyone is welcome to contact us via the above apps but our first priority is and will continue to be our phone support which can be reached at 800-323-9651. 

Technical Support can also be reached by email if you prefer: techsupport@htproducts.com

 

Topics: Water Heating, Tech Tips, Space Heating, About HTP, FAQs

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